WAVwatch Authorized Service

Start your repair
or upgrade

Professional repairs shipped directly to our facility. Round trip prepaid USPS label included with every service.

Average repair time is 2–5 weeks from package reception, depending on device and service selected.

1
Your Info
2
Service
3
Payment
4
Ship It

    Search above to auto-fill, or type your address directly in the fields below.

    Your unit will be repaired or replaced due to damages found and will be determined by the technician at the time of repair. We are not liable for any loss of personal settings or customizations during the repair process.

    —
    — —
    Prepaid USPS Shipping Label Included
    Total Due —
    PayPal Secure Payment
    ⏳ Processing your ticket — creating shipping label and saving your ticket…
    ✓

    Payment Confirmed!

    Ticket

    A confirmation has been sent to

    Prepaid Shipping Label
    USPS GROUND ADVANTAGE®
    USPS
    From (Your Address) —
    To (Repair Facility) WAVwatch Service Center
    Tracking: —
    What happens next
    📦 Drop your WAVwatch at any USPS location using the prepaid label
    📬 We'll email you when your watch arrives at our facility
    🔧 A technician will complete your service
    ✉️ You'll receive a return tracking label once your watch is ready to ship back
    WAVwatch Service Center · Limited Availability

    Upgrade your WAVwatch 2.0 to the latest 2.2 version

    Send your watch to our service center and our technicians will perform the WAV Frequency and firmware upgrades, bringing your unit to the latest version.

    🎵
    166 Frequency Sets
    WAVwatch 2.2 expands from 146 to 166 Frequency Sets — adding 20 new programs for energy, detox, brain, and hormone balance.
    ✨
    New Frequency Sets
    Key updates include the new Good Energy folder, expanded WAVdetox programs, a Vagus Nerve Frequency Set, and new Men's and Women's Health sets.
    📡
    New 2.2 Firmware
    Latest features and stability improvements from the 2.2 release
    📦
    Prepaid Shipping
    USPS label included both ways — drop off and done
    Step-by-step enrollment

    Book your upgrade

    All 2.0 → 2.2 upgrades are performed at our service center. Booking includes a prepaid shipping label to send your watch in.

    1
    Your Info
    2
    Payment
    3
    Ship It
    ⬆
    WAVwatch 2.0 → 2.2 Upgrade
    WAVwatch Service Center
    $99.00
    incl. shipping

      Search above to auto-fill, or type directly in the fields below.

      WAVwatch 2.0
      2.0 → 2.2 Upgrade—
      Prepaid USPS Shipping LabelIncluded
      Total Due—
      PayPal Secure Payment
      ⏳ Processing your order — creating shipping label and saving your order…
      ✓

      Payment Confirmed!

      Order

      A confirmation has been sent to

      Prepaid Shipping Label
      USPS GROUND ADVANTAGE®
      USPS
      From (Your Address)—
      To (Upgrade Facility)WAVwatch Service Center
      Tracking: —
      What happens next 📬 We'll email you when your watch arrives at our service center
      ⬆️ Our technicians will perform the 2.0 → 2.2 upgrade
      ✉️ You'll receive a return tracking label once your watch ships back
      Admin Console

      Repair Dashboard

      All Tickets
      Ticket ID Customer Product Service Shop Amount Status
      This Month
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      Current month revenue
      All Time
      —
      Total revenue collected
      Revenue by Shop
      Team Members
      Invite New Member

      Sends a Supabase invite email. If they already have an account their role will be assigned directly.

      Assign Role to Existing Account
      Parts Inventory

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      Facility Payment Accounts

      Enter the PayPal email address for each repair location. Payments are automatically routed here when orders are placed.

      How routing works:
      Labor revenue → assigned repair facility  ·  Parts revenue → Oregon (warehouse)  ·  Shipping revenue → Tennessee
      Leave a field blank to fall back to the Oregon account.

      Service Pricing

      Edit customer-facing prices and internal labor/parts costs. Changes apply immediately to new orders.

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      System Settings

      Operational parameters for routing and queue management.

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      📦 Package Check-In

      Scan the inbound shipping label or type a tracking number.

      Recent Check-Ins (this session)
      None yet

      ⚠️ Unidentified Packages

      Record details so admin can follow up with the sender.

      Welcome to the Team

      Set a password so you can sign in next time without needing an invite link.

      Skip for now

      Complete Repair & Create Return Label

      Review checklist, add notes, and confirm package size before generating the label.

      Admin — Manual Entry

      New Ticket

      Customer Info
      Device & Service
      Repair Shop

      Leave as Auto unless you need to direct this repair to a specific facility.

      Shipping Address
      Amount & Payment

      Auto-filled when a service is selected. Edit to override or leave at 0 for a complimentary repair.

      Ticket Tags

      Create Ticket generates a prepaid label immediately and emails it to the customer.
      Send Invoice emails a PayPal payment link — generate the label from the ticket drawer once payment is confirmed.

      Repair Tracking

      Track your repair

      Enter your email and ZIP code to find your ticket, or use the direct link from your confirmation email.